Westpac

“I am writing to provide a strong recommendation for Commercial Doors and their exceptional service over the past 15 years, I have had the pleasure of working closely with Jeff, Jemma and the team, and have been consistently impressed by their dedication, professionalism, problem solving and ability to service our doors across a national network of sites and ensuring IQP compliance for auto doors and access control systems. One of the recent standout qualities of Commercial doors was their dynamic ability to service doors, even during challenging times such as the Covid-19 pandemic and our access requirements where we had to maintain operational sites to support the communities with strict access requirements. When many businesses were struggling to adapt, Commercial doors implemented robust safety measures and protocols to ensure uninterrupted service for their clients. They went above and beyond to prioritize the safety of their staff and customers while delivering reliable door maintenance and repair services. I have been impressed with their proactive approach to preventive maintenance. By implementing a comprehensive and tailored planned preventive maintenance (PPM) program, that has proved to consistently reduced our maintenance costs while ensuring the longevity and optimal functionality of our assets. Their team of skilled technicians consistently identified potential issues before they became significant problems, saving us both time and money and operational efficiencies. Throughout our partnership, Commercial doors has demonstrated an unwavering commitment to customer satisfaction. Their responsive team consistently try to address any concerns promptly and are open when things go wrong and what next steps need to be undertaken. Their dedication, expertise, and ability to adapt to challenging circumstances, such as during the Covid-19 pandemic, have been exemplary. Their proactive PPM approach has not only reduced our maintenance.”

- Colin Trenwith, National Facilities and Ops Manager - Westpac