Testimonials

Testimonials from our Clients

  • “We have been incredibly impressed with Commercial Door Services, who have been a trusted partner for over 4 years in managing our nationwide portfolio of doors for KFC, Taco Bell, and Carl’s Jr. Their maintenance and asset management program has delivered a remarkable 40% reduction in costs, showcasing their efficiency and expertise. Their ability to keep up with the fast-paced demands of the fast-food industry, where every minute counts, has been exceptional. Commercial Door Services is a reliable partner we highly recommend for their outstanding service and results” - Tommy Webb, National Facilities Manager - Restaurant Brands

  • “I am pleased to write this letter of recommendation for Commercial Door Services Ltd. We have had the pleasure of working with them for almost 5 years, during which time they have consistently demonstrated professionalism, expertise, and a genuine commitment to meeting our needs. Throughout our engagement, Commercial Door Services Ltd has provided regular maintenance checks and breakdown repairs, and their level of service has exceeded our expectations. They are attentive to detail, proactive in communication, and flexible in adapting to our evolving requirements. Their team’s expertise and dedication have contributed significantly to the success of our sites. What sets Commercial Door Services Ltd apart is their unwavering commitment to quality and customer satisfaction. They have always been responsive, timely, and transparent, ensuring that we are informed at every stage. Their solutions have been reliable and tailored specifically to our needs, which has resulted in improved efficiency and positive outcomes for our organization. 

    I highly recommend Commercial Door Services Ltd to any organization seeking a dependable and knowledgeable partner. We look forward to continuing our partnership with them in the future.” - Rick Anset, Facilities Manager - Citycare Property

  • “We work with Commercial Doors across majority of our portfolio. They are reliable, responsive, and easy to deal with. They not only deliver great service but also take the time to foster a strong relationship - and they're good fun to work with.” - Matt Davies, Property Manager - Argyle Asset Management

  • “PFI have worked with Commercial Door Services for many years due to a high level of service and strong focus on safety across our large industrial portfolio. Their management of our 700+ roller doors and gates ensure minimal disruption to our tenant operations and provides a high level of comfort to PFI. Commercial Doors is one of our best service providers and I have no issues recommending them” - Kieran Ingall, Lead Facilities Manager - PFI

  • “I am writing to provide a strong recommendation for Commercial Doors and their exceptional service over the past 15 years, I have had the pleasure of working closely with Jeff, Jemma and the team, and have been consistently impressed by their dedication, professionalism, problem solving and ability to service our doors across a national network of sites and ensuring IQP compliance for auto doors and access control systems. One of the recent standout qualities of Commercial doors was their dynamic ability to service doors, even during challenging times such as the Covid-19 pandemic and our access requirements where we had to maintain operational sites to support the communities with strict access requirements. When many businesses were struggling to adapt, Commercial doors implemented robust safety measures and protocols to ensure uninterrupted service for their clients. They went above and beyond to prioritize the safety of their staff and customers while delivering reliable door maintenance and repair services. I have been impressed with their proactive approach to preventive maintenance. By implementing a comprehensive and tailored planned preventive maintenance (PPM) program, that has proved to consistently reduced our maintenance costs while ensuring the longevity and optimal functionality of our assets. Their team of skilled technicians consistently identified potential issues before they became significant problems, saving us both time and money and operational efficiencies. Throughout our partnership, Commercial doors has demonstrated an unwavering commitment to customer satisfaction. Their responsive team consistently try to address any concerns promptly and are open when things go wrong and what next steps need to be undertaken. Their dedication, expertise, and ability to adapt to challenging circumstances, such as during the Covid-19 pandemic, have been exemplary. Their proactive PPM approach has not only reduced our maintenance.” - Colin Trenwith, National Facilities and Ops Manager - Westpac

  • “We began a pilot with CDS in several of our communities in January, 2022 and we were very impressed by the professionalism and technical knowledge of Troy Bignold and his team. We then made the decision to sign a national contract and fully transfer automatic door maintenance to CDS. This gave us consistent scope and pricing across the business and it significantly improved our compliance and service levels. CDS is an excellent provider and we’re looking forward to continuing to partner with them.” - Klara Belk, National Manager Procurement and Paul Chalmers, Arvida National Facilities Manager - Arvida

  • “We have worked closely with Commercial Door Services for over 10 years and what sets them apart is their personalized approach to customer service, responsiveness and reliability, making them an invaluable service provider to PMG. Seeing their long standing commitment in Auckland we extended their service as a National service provider and have been receiving consistent and reliable service across all regions for over 7 years. Commercial Doors’ professionalism, integrity, and commitment to service make them an excellent candidate for the Service Provider of the Year award. In conclusion, PMG Property Funds Management Ltd endorses CDS for the FMANZ Service Provider of the year award. Their exceptional service, proactive approach, and unwavering commitment to excellence makes them a standout service provider within the industry.” - Simi Mukherjee, Head of Facilities Management - PMG Property Funds Management Ltd

  • “It is with great pleasure that we recommend Commercial Door Services for the FMANZ Service Provider of the Year award. We have worked closely with Commercial Doors over the last 12 months to foster a partnership whereby they have taken the time to understand our needs and the requirements of our Property Portfolio throughout New Zealand. This has enabled us to ensure we are undertaking the necessary maintenance of our assets and that they are fit for purpose and are maintained to a high standard. Commercial Doors’ professionalism, integrity, and commitment to excellence have made them a trusted and valued partner for Gibbons, Commercial Doors are solution driven, reliable and very user friendly. In conclusion, Gibbons endorses Commercial Door Services for the FMANZ Service Provider of the Year award. Their commitment to, unwavering dedication to excellence, and remarkable achievements make them a standout Service Provider within the industry.” - Dean Bensemann, Facilities Manager - Gibbons Property Investment

  • “It is with great pleasure that we recommend Commercial Door Services (CDS) for the FMANZ Service Provider of the Year award. We have worked closely with CDS for over 8 years and have always been impressed by their commitment to customer service, professionalism, and expertise in the door industry. Working with CDS is a pleasure as they understand the importance of strong relationships when doing business which is supported by their commitment to 24/7 service right across New Zealand. CDS’s professionalism and outstanding customer service have made them a trusted and valued partner to Briscoe Group. In conclusion, Briscoe Group wholeheartedly support CDS for the FMANZ Service Provider of the Year award. Their exceptional teamwork, commitment to their clients and ongoing support make them a standout service provider within the industry.” - Joel Hurst, Facilities Manager - Briscoe Group Limited